DispenseDoc is a point of care, physician dispensing management company. The company contracts credentialed physicians to allow them to administer medications directly to their patients in the office. The idea of Dispense Doc came about when Chad Beene, the owner, and founder, came across the statistics stating that a third of all medical prescriptions go unfilled.
In February 2020, the CNBC reported that an online poll had 44 percent of its respondents say that they did not fill at least one medically necessary prescription within the past year. Reports show that up to 30 percent of prescriptions for chronic diseases like diabetes and high cholesterol go unfilled.
Non-adherence to prescriptions causes conditions to deteriorate and, according to the CDC, eventually increases health care costs. About 125,000 people die in America each year because of medication non-adherence. Hence, improving medication adherence is a priority.
The cost of medicine remains the number one reason prescriptions don’t get filled. In addition, prescription drug shortages, healthcare literacy, and inadequate care provider support contribute to non-adherence. Dispense Doc set out to create a system to mitigate the significant challenges: cost and convenience. The company offers programs and services convenient for patients and beneficial to the physicians they partner with. Their programs provide various revenue streams through Point of Care dispensing.
Dispense Doc offers services such as In-Office Dispensing, where patients receive their medication at the point of care, which saves them the time and effort of going to a pharmacy. It improves patient adherence to prescription and medical instructions, quickening their healing process.
The company has a team on hand with knowledge and experience concerning the necessary laws and requirements to dispense medication. This team steers partners through the credentialing process. The company also offers training services for providers and members of the program. The training covers essential areas like managing dispense and reviewing patient eligibility. The training continues throughout the partnership with the organization. Dispense Doc has a web-based software system that facilitates easy management of all dispensations.
The company assigns account managers to each practice who assist in reviewing the medications the practices offer. The web-based program alerts the practice when medication is about to expire, and the team regularly reviews new medication. The company keeps careful track of the data from dispensations and submits it to the patient’s insurance provider. All the practices receive monthly invoices showing all their dispenses for the month.
One of the programs available is patient cash and carry. An alternative to patients filling their prescriptions at pharmacies, this system allows patients to receive medication from their doctors and make payments directly to the practice. The average cost of the medication is similar to the costs at local pharmacies.
Another program is Workers’ compensation. A few pharmacies refuse to fill prescriptions till they gain approval from insurance companies. Point of Care dispensation bypasses this challenge and allows physicians to easily dispense medication and get paid for their Worker’s Compensation claims.
The benefits of partnering with DispenseDoc include increased revenue, improved practice efficiency, quick processing of orders, effective inventory management, better patient care, custom formularies, and competitive prices. Six years after its establishment, DispenseDoc is the oldest point-of-care dispensing company nationwide.
